Refund policy
No Refund Policy for Digital Download Items and Custom Party Favors
Thank you for shopping with us at Starr's Party Designs. Please be advised of our no refund policy for digital download items and custom party favors. Due to the nature of these products, all sales are final.
Policy Details:
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Digital Download Items:
- Final Sale: All purchases of digital download items are non-refundable. Once the transaction is complete and the download link is provided, the sale is final.
- Access Issues: If you encounter any issues with accessing or downloading your digital items, please contact our customer support team within 24 hours of purchase. We will assist in resolving the issue but will not issue a refund.
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Custom Party Favors:
- Non-Refundable: Custom party favors are made to order based on your specific requirements. Due to their personalized nature, all sales are final and non-refundable.
- Order Accuracy: We strive to ensure that all custom party favors are made according to your specifications. Please review your order details carefully before completing your purchase to ensure accuracy.
- Production Issues: If there is a problem with the order that was due to our error, please contact us within 24 hours of receiving your items. We will work to address any issues by providing a replacement or making necessary corrections, but this does not constitute a refund.
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Product Information: We provide detailed descriptions and images for all digital download items and custom party favors. Please ensure that you thoroughly review all product information and custom details before finalizing your purchase.
By completing your purchase, you acknowledge that you have read, understood, and agreed to our no refund policy. For any questions or support, please reach out to our customer service team at starrspartydesigns@gmail.com.
Thank you for your understanding and for choosing Starr's Party Designs.